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Standard Return Policy

We offer a 30 day return policy on purchases. We will refund your order total, less our costs for shipping and handling each way. Please note the following details regarding returns:

  • For items offered with free shipping, our shipping costs will be deducted from your refund.
  • Any expedited and/or upgraded shipping charges will not be refunded in the event you wish to make a return.
  • Opened CD/DVD Medias: A restocking fee of 25% of your purchase price will be deducted from your refund.

Can I exchange to a different product?

No. If you want to exchange for a different item, you will need to return the item and place a new order.

If your item arrives damaged or defective, please attach photos and email support@buymediasupply.com.